Frequently Asked Questions
Everything you need to know about your Sin in Linen experience.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on unwashed and unused items in their original packaging within 30 days of delivery. Please note that for hygienic reasons, certain items may be final sale.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.
How should I care for my new linens?
To maintain the vibrancy and longevity of our products, we recommend machine washing in cold water with like colors and tumble drying on low heat.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital options like PayPal and Apple Pay.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment.